KinNow
KinNow

Documentation

How to Use KinNow POS

Step-by-step guides for every feature — from setting up your restaurant to managing daily operations.

Getting Started

KinNow POS screen: Getting Started

Create Your Account

Go to KinNow.app and click Start Free Trial. Fill in your email and password. After signing up you will be taken to the setup wizard to name your restaurant.

  1. 1Visit kinnow.app and click 'Start Free Trial'
  2. 2Enter your email address and a strong password
  3. 3Complete the restaurant profile (name, address, logo)
  4. 4You're in — your dashboard is ready!

Dashboard Overview

The Dashboard is your home base. It shows today's orders, revenue, and quick links to every section.

  1. 1Left sidebar = navigation to all sections
  2. 2Top bar = restaurant name & account settings
  3. 3Main area = live order stats, revenue, and recent activity
  4. 4Use the language switcher in the top bar to switch between EN/TH/KO/LO

Table Management

KinNow POS screen: Table Management

Set Up Tables

Add tables for your restaurant and assign QR codes so customers can scan and order directly.

  1. 1Click 'Table' in the sidebar
  2. 2Click '+ Add Table'
  3. 3Enter a table name or number and select a zone (Indoor / Outdoor)
  4. 4Save the table — a unique QR code is generated automatically

Print & Share QR Codes

After creating a table, download or print its QR code and place it on the table.

  1. 1Click a table to open its detail
  2. 2Click 'Download QR' or 'Print QR'
  3. 3Place the printed QR code on the physical table
  4. 4Customers scan it to view your menu and place orders

Taking Orders

KinNow POS screen: Taking Orders

Receiving Customer Orders

When a customer scans the QR code and places an order, it appears instantly on your Confirm Order screen.

  1. 1Go to 'Confirm Order' in the sidebar
  2. 2New orders appear in real time with table number, items and quantities
  3. 3Click ✅ Confirm to accept, or ❌ Reject to decline
  4. 4Confirmed orders move to the kitchen queue

Managing Live Orders

Track orders in progress from the Confirm Order screen. Filter by table or status.

  1. 1Pending tab = orders waiting to be confirmed
  2. 2In Progress tab = confirmed orders being prepared
  3. 3Done tab = completed orders ready to bill
  4. 4Click any order to see full details and notes
How QR code ordering works

Billing & Payment

KinNow POS screen: Billing & Payment

Create a Bill

When a table is ready to pay, generate a bill from the Bill section.

  1. 1Click 'Bill' in the sidebar
  2. 2Select the table or find the order
  3. 3Review all items and totals
  4. 4Click 'Generate Bill' to create the receipt

Payment Methods

KinNow supports cash, card, and QR payment recording.

  1. 1Select the payment method (Cash / Card / QR)
  2. 2Enter the amount received for cash payments
  3. 3The system calculates change automatically
  4. 4Click 'Confirm Payment' — the table is freed
Billing and checkout features

Staff Management

KinNow POS screen: Staff Management

Add Staff Members

Pro plan users can add unlimited staff accounts. Free plan allows up to 2.

  1. 1Click 'Staff' (Restaurant User) in the sidebar
  2. 2Click '+ Add Staff'
  3. 3Enter name, email, and role (Staff / Owner)
  4. 4Staff receive a login email to access the POS

Staff Roles

Staff can view and confirm orders. Owners have full access including menu, billing, and reports.

  1. 1Owner — full access to all features
  2. 2Staff — can view orders, confirm, and process bills
  3. 3You can deactivate a staff account at any time
  4. 4Staff see a simplified interface when they log in

Reports & Analytics

KinNow POS screen: Reports & Analytics

View Sales Summary

The Summary page shows revenue broken down by day, week, and month.

  1. 1Click 'Summary' in the sidebar
  2. 2Use the date picker to choose a range
  3. 3View total revenue, number of orders, and top-selling items
  4. 4Export the data as a report (Pro feature)

Expense Tracking

Record monthly expenses and salaries to understand your true profit.

  1. 1Click 'Expense' in the sidebar
  2. 2Add categories like 'Rent', 'Utilities', 'Ingredients'
  3. 3Enter the amount and date
  4. 4See net profit = Revenue - Expenses in the summary
Staff, salary and report features

Account & Settings

KinNow POS screen: Account & Settings

Update Restaurant Profile

Change your restaurant name, logo, address, and contact details from the Account section.

  1. 1Click your name in the top bar or go to 'Account'
  2. 2Edit your restaurant name, logo, or contact info
  3. 3Save changes — they appear immediately

Upgrade to Pro

Unlock unlimited staff, full analytics, salary tracking, and priority support.

  1. 1Click 'Billing' in the sidebar
  2. 2Choose the Pro plan
  3. 3If the plan shows a price, pay via QR (BCEL OnePay) or payment link
  4. 4Your plan upgrades instantly
Compare Free and Pro